If OneDrive sync application and sync and download your library contents without any issue, In addition, I suggest you can try to use OneDrive sync application to sync the document library to your computer. To further narrow down this issue, may I know the following information at your convenience?ġ: Does this problem occur in all your SharePoint document libraries or this particular SharePoint Document library?Ģ: You can also try to create a new document library and see whether the same issue happened.ģ:Are you able to download the individual file in document library by clicking “Download button”? ![]() No issue to download multiple files or folder from my side. I also did a test in my test environment, it seem that I have Generally, when you download multiple files or folder from SharePoint document library, it will compress the files and download as a. ![]() Based on your description, you found that you and your users cannot download multiple files or folder from SharePoint Online site by clicking download button.
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